Expertise and support, end to end
From strategy and implementation to managed services, training and local technical support, we're with you at every stage.
Services that move you forward
Engage us where you need us: advisory, delivery, or fully managed.
Consulting & advisory
We help you shape a geospatial strategy, from data audits to system design, grounded in what your teams actually need.
- Geospatial maturity assessment
- Solution architecture & roadmap
- Data strategy & governance
Implementation
Our engineers configure, integrate and deploy Gisify into your environment, and migrate your existing data cleanly.
- Platform setup & configuration
- Data migration & integration
- Custom workflows & integrations
Managed services
Let us run the platform for you. We handle hosting, monitoring, upgrades and optimisation so your team can focus on outcomes.
- Hosting & monitoring
- Upgrades & maintenance
- Performance optimisation
Local support plans
Malaysia-based technical support across three plans. Choose the cover your operations need.
Standard
Response: Next business day
- Email & portal support
- Business-hours coverage
- Knowledge base access
Priority
Response: Within 4 business hours
- Everything in Standard
- Phone support
- Named support contact
- Quarterly health checks
Mission-critical
Response: Within 1 hour, 24/7
- Everything in Priority
- 24/7 escalation
- Dedicated success manager
- On-site support options
- Technical support
- support@mapifytech.com
For existing customers with an active plan
- Training & enablement
- training@mapifytech.com
Course bookings and certification
Build your team's confidence
Instructor-led courses and workshops, virtual or on-site, from essentials to administration.
| Course | Length | Format | For |
|---|---|---|---|
| Gisify Essentials | 1 day | Instructor-led, virtual or on-site | New users & analysts |
| Spatial Analysis with Gisify | 2 days | Instructor-led, hands-on | Analysts & GIS specialists |
| Field Data Collection | Half day | Workshop | Field teams & supervisors |
| Administrator & Governance | 1 day | Instructor-led | Platform administrators |
Questions, answered
Can't find what you need? Our team is happy to help.
Let's plan your rollout
Talk to us about services, support plans and training tailored to your team.